Why Custom Software Fits
If your doing well as a business you often need more than stock software, modifiable software becomes a necessity for success. It may make a huge difference in stability, management, or customer service to have the accounting software guide workflow and match it exactly. When your volume grows, the benefits are in the magnitude of $100Ks. For many organizations this is a very real fact because their processes are unique in certain critical areas.
When it matters, and you know from the pain caused by not addressing them, processes and software must follow your workflow not someone elses standard.
Your uniqueness is your biggest asset! If its in service or production or anywhere else, customized software will run it in an optimal manner.
You cant afford to not have control over software when the efficiency of tasks and procedures have become critical to success. Your strategy demands better use of software and source code allows that. Take a look at an article on the business trend towrds source code. Success Innovation and Software
Take a look at these case studies - Want more info? Contact AIS or give us a call at 410-561-0778x 205
Leveraging AccountMate software as their financial management backbone hamptom_forge_innovates.pdf
Leverage AccountMate to Control Costs and Comply with Stringent Government Regulations Smokey_Denmark_Accountability.pdf
Improved Customer Service
Proactive communications and real time monitoring of needed areas makes for improved customer service quality, tighter budgeting, and higher efficiency which allows volume to increase with minimal stress.
The AccountMate Customer Relationship Management (CRM) module manages and reports on every interaction entered for a prospect, client, supplier, contact or branch office. It will even schedule the next appropriate interaction–enabling exceptional account management and customer service. With just a glance, you can view all the past interactions with each contact providing the ability to track activity, issues and interactions with all your clients. It will even manage your meetings, phone calls, e-mail and daily tasks.
Contact information is easily searchable and manageable so you can access required records quickly in order to generate reports, mail merges or other customer service/management relate activities. AccountMate Customer Relationship Management works with programs like Microsoft Office so data can be merged and utilized in other programs to create custom mailings, mass e-mails, reports or other necessary business documents.
AccountMate Customer Relationship Management also provides for superior customization. Fields and screens can be customized to the way your business work flows. Contacts can also be grouped and segregated into different categories, creating a flexible reporting system. Contact lists for mass e-mails can be created “on-the-fly” to insure quick and easy communication between you and your customers.